Terms of Service

1. Acceptance of Terms

Welcome to ReelHaven.net ("ReelHaven," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, mobile applications, and related services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

If you do not agree to these Terms, you may not access or use our Service. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting. Your continued use of the Service after any such modifications constitutes your acceptance of the new Terms.

2. Eligibility and Account Registration

2.1 Age Requirements

You must be at least 18 years of age to use ReelHaven. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. We reserve the right to verify your age at any time, and failure to meet age requirements will result in immediate account termination.

2.2 Account Creation

To access certain features of our Service, you must create an account by providing accurate, complete, and up-to-date information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

2.3 Account Restrictions

Each user may maintain only one account. Creating multiple accounts is prohibited and may result in the suspension or termination of all accounts associated with you. You may not transfer, sell, or otherwise dispose of your account to any other person or entity.

3. Virtual Credits and In-Game Currency

3.1 Nature of Virtual Credits

ReelHaven uses virtual credits, coins, and other digital currencies ("Virtual Credits") that have no real-world monetary value. Virtual Credits are provided solely for entertainment purposes and cannot be:

• Exchanged for real money, cash, or any monetary equivalent
• Transferred to other users or third parties
• Redeemed for goods or services outside of our platform
• Used as collateral for any real-world transactions

3.2 Acquisition of Virtual Credits

Virtual Credits may be acquired through various means, including but not limited to: registration bonuses, daily rewards, promotional offers, achievements, and optional purchases. All Virtual Credits are owned by ReelHaven and are licensed to you for use within our Service.

3.3 Loss of Virtual Credits

Virtual Credits may be lost through gameplay and have no cash value. We are not responsible for the loss of Virtual Credits through normal gameplay, technical issues, or account termination. We reserve the right to adjust Virtual Credit balances to correct errors or prevent abuse.

4. Gameplay and Conduct

4.1 Acceptable Use

You agree to use our Service only for lawful purposes and in accordance with these Terms. You may not:

• Use any automated systems, bots, or scripts to play games or interact with our Service
• Attempt to gain unauthorized access to our systems or other user accounts
• Engage in any form of cheating, exploitation, or manipulation of our games
• Harass, threaten, or intimidate other users
• Use offensive, inappropriate, or copyrighted content in usernames or communications
• Attempt to sell, trade, or transfer Virtual Credits or account access

4.2 Fair Play

We are committed to providing a fair gaming environment for all users. Any attempts to manipulate outcomes, exploit technical vulnerabilities, or engage in fraudulent activities will result in immediate account suspension or termination.

5. Responsible Gaming

5.1 Entertainment Purpose

ReelHaven is designed purely for entertainment and social interaction. While our games simulate casino-style gameplay, they do not constitute gambling as no real money can be won or lost. However, we encourage responsible use of our platform.

5.2 Self-Limiting Tools

We provide various tools to help users maintain healthy gaming habits, including session time limits, spending controls, and self-exclusion options. Users experiencing difficulties controlling their gaming behavior should utilize these tools and seek professional help if necessary.

5.3 Support Resources

We support responsible gaming initiatives and provide links to organizations such as GamCare and GambleAware for users who may need assistance with gaming-related concerns.

6. Intellectual Property

All content, features, and functionality of our Service, including but not limited to games, graphics, logos, text, images, and software, are owned by ReelHaven or our licensors and are protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on our content without explicit written permission.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to the collection and use of your information as described in our Privacy Policy.

8. Third-Party Services

Our Service may contain links to third-party websites, games, or services that are not owned or controlled by ReelHaven. We are not responsible for the content, privacy policies, or practices of any third-party services. You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of any third-party services.

9. Service Availability and Modifications

We strive to maintain continuous service availability but cannot guarantee that our Service will be available at all times. We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time without notice. We may also impose limits on certain features or restrict access to parts of our Service.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting our customer support team. Upon termination, you will lose access to your account and all associated Virtual Credits.

10.2 Termination by ReelHaven

We reserve the right to suspend or terminate your account at any time for violations of these Terms, suspicious activity, or any other reason we deem appropriate. Termination may be immediate and without prior notice.

11. Disclaimers and Limitation of Liability

Our Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, ReelHaven shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Service, including but not limited to loss of profits, data, or Virtual Credits.

12. Indemnification

You agree to indemnify and hold harmless ReelHaven, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Service, violation of these Terms, or infringement of any rights of another party.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ReelHaven operates. Any disputes arising from these Terms or your use of our Service shall be resolved through binding arbitration in accordance with established arbitration rules.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

15. Contact Information

If you have any questions about these Terms of Service, please contact us using the information provided below. We are committed to addressing your concerns and providing assistance with any issues related to our Service.